Legal

Refund Policy

Last updated September 20, 2026

1. Try it before you buy it

Minuteman Shop Control has a free Demo mode. Install it without a key and every tab works on sample estimates, for as long as you like. Please use it, show it to your people, and make sure it fits your shop before you buy.

2. All sales are final

Your licence key is issued automatically, usually within fifteen minutes of payment. Once your purchase is complete, all sales of the Software are final and no refunds are given — including for a change of mind, not using the Software, or the Software not suiting your shop.

3. If a payment comes back, the licence ends

If a purchase is ever refunded — by us, or by Paddle under its own terms — or is disputed with your bank, the licence ends that day and the key is switched off. You cannot keep the Software and the money. Your shop's data stays on your computer and stays yours.

4. If something went wrong with the order itself

If you paid and your key never arrived, email support@minutemanshopcontrol.com from the address you bought with and we will get it to you. If you were charged twice for the same licence, tell us and the duplicate charge will be cancelled — that is a billing mistake, not a sale.

5. Who takes the payment

Purchases are processed by our merchant of record, Paddle.com Market Ltd (“Paddle”), and Paddle's Buyer Terms apply to the payment itself.

Paddle can make its own decisions about a payment under those terms. If Paddle ever refunds a purchase, section 3 applies: the licence ends and the key is switched off.

6. Merch

Merchandise is printed to order and fulfilled by Printful. Returns and replacements for damaged or misprinted items are handled under Printful's return policy; contact us and we will sort it out with them.